Shipping policy

At Lumière Keepsakes, each item is custom-made to order. Please review our shipping and delivery details below.

We offer flat-rate shipping within the United States.

Shipping Fee: $9.99  
Free Shipping: Available on orders over $125

Estimated shipping times:
• Standard shipping: 3–5 business days after processing

We offer complimentary local delivery within a 6-mile radius of our business location.

Local delivery is typically completed within 4-5 business days after your order is ready.

Delivery times are determined by our schedule and are not on-demand.

Once your order has shipped, you will receive a confirmation email with tracking information.

While we strive to deliver your order on time, shipping carriers may experience delays that are beyond our control.

We are not responsible for delays caused by shipping carriers, weather conditions, or incorrect shipping information provided at checkout.

Please ensure your shipping address is entered correctly at checkout.

We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

If you have any questions about shipping or delivery, please contact us at:

support@lumierekeepsakes.com